RESOURCE CENTRE MANUAL
HEALTHLINK WORLDWIDE
6.5 The Internet
The Internet is a network of networks that links millions of computers around
the world, using telephone lines. The networks are linked together so that they
appear as a single network to the user.
A computer linked to the Internet can provide access to a wide range of services,
including e-mail, viewing organisations’ websites on the ‘World Wide Web’,
taking part in discussion groups, accessing on-line databases, reading electronic
newsletters and journals, and viewing video clips. The Internet is about people
communicating and sharing information.
The services that are available depend on the type of connection to the Internet.
A ‘direct connection’ or ‘full access’ provides access to all Internet services. An
‘indirect connection’ provides access to only some services, most commonly e-
mail. It does not support graphics or provide easy access to the World Wide
Web. However, services are becoming available that make it possible to access
web pages via e-mail (see Section 6.7.5).
Access to the Internet requires:
• a computer linked to a modem (see Section 6.3)
• communications software (see Section 6.3)
• a subscription with an Internet service provider.
An Internet service provider is a company that provides the connection between
the computer and the whole Internet network. When choosing an Internet service
provider, there may be little or no option in some places. If there is a choice, it is
useful to ask:
• What is the immediate connection charge?
• What are the on-going subscription charges and on-line telephone charges?
• What communications software is provided and at what cost?
• What technical support and training is provided and at what cost?
It is also worth asking local organisations which service provider they use and
how they rate them.
The necessary communications software is often supplied by the service provider
– sometimes free of charge – along with support in setting up and using it. It is
best to talk to the service provider to decide which software to use. The software
required for using e-mail and Internet services is developing rapidly and
becoming much easier to use.
Some users, particularly in developing countries, do not have full Internet access
because the cost of accessing files on the Internet can be high, telephones can be
unreliable, and a greater capacity computer is needed. The Internet service
provider can help to decide on the most suitable type of connection.
SECTION 6: COMPUTERS, ELECTRONIC COMMUNICATION AND DATABASES
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