RESOURCE CENTRE MANUAL
HEALTHLINK WORLDWIDE
9.3.3 Using the results of an evaluation
The purpose of carrying out an evaluation is to help improve the resource
centre and its services. The process of evaluation demonstrates what is being
done well and should be continued, as well as what needs to change and what
additional activities could be undertaken. Poor results are as important as good
ones, as they can point to ways to improve a service.
Evaluation results should be used to identify new objectives, and develop new
action plans (see Sections 1.2 and 1.3). They may result in changes to how the
resource centre is run, what it collects and what services it provides. They may
also identify staff training needs, to enable staff to carry out their work
efficiently and provide the services required.
The planning cycle
SECTION 9: MONITORING AND EVALUATION
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