RESOURCE CENTRE MANUAL
HEALTHLINK WORLDWIDE
Section 7: Information services
One of the most important tasks of a resource centre is to make information
available and encourage people to use it, by offering a range of information
services. Information services should improve access to information, not only
for people who can come and visit the resource centre, but also for those who
are based far away, or who cannot come in for other reasons. This section
includes:
7.1 Developing a strategy
7.2 Staffing and opening hours
7.3 Introductory sessions and information skills
7.4 Advisory services
7.5 Lending
7.6 Photocopying
7.7 Document supply
7.8 Referral services
7.9 Current awareness services
7.10 Abstracts
7.11 Enquiries services
7.12 Information packs
7.13 Newsletters
Related sections are:
1.2 Strategic planning
2.3 Financial planning
5.3 Assigning keywords
6.7 The World Wide Web
6.8.2 How to design a database
6.9.4 Electronic conferences
8.3 Networks and networking
9 Monitoring and evaluation
SECTION 7: INFORMATION SERVICES
1